Shipping Policy

Shipping Policy

At Brewed Co, we're committed to getting your coffee, tea, and brewing essentials to you as quickly and safely as possible.

Order Processing

We aim to dispatch all orders within 1–2 business days of receiving them. During peak periods, promotions, or public holidays, processing times may be slightly longer.

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information.

Tracking Your Order

All orders include tracking, provided a valid email address and phone number are supplied at checkout.

You will receive tracking details as soon as your order leaves our warehouse so you can follow its journey from us to your doorstep.

Free Shipping

We offer FREE standard shipping Australia-wide on orders over $85.

Free shipping applies to:

  • Coffee beans

  • Tea products

  • Brewing accessories and small goods

Free shipping is automatically applied at checkout when eligible.

Please note:

  • Free shipping is available for Australian orders only.

  • Large, bulky, or heavy equipment may incur additional shipping charges.

  • Shipping promotions may be changed or withdrawn at any time.

Shipping Within Australia

Brewed Co ships Australia-wide using trusted delivery partners, including Australia Post.

Standard Shipping

  • Flat rate from $11.95

  • Estimated delivery: 2–7 business days

Express Shipping

  • Flat rate from $19.95

  • Estimated delivery: 1–4 business days

Delivery times are estimates only and begin from the date your order is dispatched, not the date your order is placed.

Regional & Remote Areas

Customers located in regional, rural, or remote areas may experience longer delivery timeframes due to carrier schedules and location accessibility.

Delivery Delays

While we work hard to ensure your order is dispatched promptly, once a parcel has been handed to the carrier, delivery timeframes are outside of our control.

Brewed Co is not responsible for delays caused by:

  • Australia Post or courier network delays

  • Extreme weather events

  • Public holidays

  • Industrial action

  • Incorrect delivery information supplied by the customer

Incorrect Shipping Information

Please ensure your shipping details are correct when placing your order.

Brewed Co cannot be held responsible for orders delayed, returned, or lost due to incorrect address information provided at checkout.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at contact@brewedco.com.au and we'll work with the carrier to investigate and resolve the issue.

Questions?

If you have any questions regarding shipping, delivery estimates, or tracking your order, please contact us at:

contact@brewedco.com.au

We're always happy to help.